Director of Programs and Donor Services

The Director of Programs and Donor Services (the Director), a full-time, exempt employee of the SouthCoast Community Foundation, serves as a senior member of the staff, and provides executive leadership, strategic oversight, and execution of the Foundation’s programs and fund development. The Director supports the following Board Committees: Development, Grants, Scholarship, Arts and Culture, and Education. The Director is responsible for the external facing side of the Foundation, ensuring that the strategic initiatives of the organization are well supported and enhanced through strong community relations, robust philanthropic programs, collaborative partnerships, and effective fund development.

Under the direction of the President & CEO, the Director provides leadership for the Foundation’s grantmaking strategy, programs, and special projects and works with donor advisors to elevate their philanthropic goals while advancing the Foundation’s mission and strategic plan. This position is responsible for establishing policies and procedures to manage the organization’s programs. This position leads support of grants management, nonprofit supports/services, and relationships with other grantmaking funders.

This position reports to the President & CEO and supervises the Program Officers and Donor Services Associate within their respective areas.

For the next year, the Foundation will be going through a new strategic planning process, new staffing and leadership, significant investment in improved systems and technology, and an increase in community engagement in the four focus areas Arts and Culture, Education, and Economic Opportunity.

As the primary relationship builder for Field of Interest Funds and Nonprofit/Designated funds, the role will build deep relationships with donor advisors in the execution of grantmaking for these funds.

The Director supports all departments at the Foundation with expertise in grantmaking and nonprofit sector work to help advance other priorities in the Foundation.

The Director is a member of the Foundation’s Leadership Team and leads a team of grants/nonprofit support staff that executes a high level of donor relations and best-practices grantmaking.

Essential Duties and Responsibilities:
Specific responsibilities include, but are not limited to:

  • Oversee programs of the Foundation as articulated in Re-Commitment: Strategic Plan 2019- 2023, including Arts and Culture, Education, and Economic Opportunity.
  • Expand the impact and reach of the Creative Commonwealth Initiative for arts and culture and fulfill the obligations and opportunities afforded by the partnership with the Barr Foundation.
  • Work with the Board to create a vision and agenda for an educational program, focusing on early childhood education, college and career readiness, and other initiatives as identified.
  • Work with the Board to create a comprehensive plan for an economic opportunity program that builds on the strengths and opportunities of the Foundation and is informed by the needs of the
  • Lead all aspects of the strategy, management, and oversight of the Foundation’s grants programs. Determine the strategy and framework for grantmaking and ensure all funds are grantmaking in accordance with the Foundation and IRS requirements.
  • Fund Development
  • Develop and implement a strategic fundraising plan for long-term Ensure the thorough and efficient opening of new funds.
  • Provide guidance and support for Annual Fund and event fundraising.
  • Partner with Board and committee members in the identification, cultivation, and solicitation of major gifts.
  • Secure funds in support of programmatic initiatives.
  • Establish a Planned Giving effort to promote, identify, steward, and secure estate gifts to the Foundation.
  • Create a Professional Advisory Initiative that attracts professionals who serve wealthy individuals and families and increases the profile of the Foundation as a key philanthropic partner.
  • Donor Services
  • Create a culture of exemplary customer service to donors and fund advisors, establishing the Foundation as the organization of record for local philanthropy.
  • Responsible for the stewardship of current donors and fund advisors.
  • Provide learning opportunities for donors and fund advisors on current nonprofit programs, trends, discussions, and other forms of engagement.
  • Create opportunities to grow current funds and expand the relationship with donors and advisors.
  • Set strategy and execute Donor Relations principles to ensure all Field of Interest/Nonprofit/Designated Funds advisors have a deep and high-quality philanthropic experience with the Foundation.
  • Provide leadership and oversight with grantmaking committees, ensuring grantmaking is active and meets fund purposes and impact.
  • Lead and supervise the Grants program team with clear expectations and a supportive environment for professional development.
  • Strategize, plan, and implement nonprofit education and training that build capacity for nonprofits. These opportunities include, but are not limited to, Annual Institute for Trustees and other pieces of training that may arise.
  • Build strong relationships with institutional funders that support impact areas in the south coast region by networking and convening foundation staff. Act as a leader for the Foundation in knowledge and relationship with these funders.
  • Act as a professional member of the staff team by offering input and insight, as well as performing all other assignments and responsibilities deemed necessary by the President & CEO
  • Provide training and support to Philanthropic Advisors specifically related to grant-making consultation, family philanthropy, and personalized strategic consulting around their philanthropic strategy.
  • Design and manage educational opportunities and programs for philanthropists to learn more about the community’s needs, tools for their philanthropy, and other topics in philanthropy
  • Responsible for partnering with our Marketing & Communications team to strategically position the Foundation as a leader in philanthropy through engaging content on our website, blogs and social media.
  • Participate in and contribute to the communications strategies for philanthropists, including reports, newsletters, donor education briefings, other publications, and new technology systems.
  • In collaboration with other staff, design and implement technology strategies to provide user-friendly and effective donor service and information.
  • Maintain a broad understanding of the community, especially the most marginalized, and use this knowledge to build and maintain relationships with philanthropists and prospective philanthropists.
  • In alignment with our organizational values of equity and opportunity for all, support staff and philanthropists in deepening their understanding of equity, specifically racial equity, and imbuing that ethic throughout our work.
  • Other duties as assigned with or without accommodation.

What Are We Looking For?

  • Preference will be given to the following qualities:
  • Best practices in organizational development and people management
  • Relationship management and philanthropic service work with HNW individuals
  • Familiarity with the non-profit sector and a strong commitment to the health and vibrancy of the Southcoast region, and our commitment to racial equity and economic opportunity.
  • Advising philanthropists on community issues
  • Charitable giving and planned giving strategies and tools (e.g., donor-advised funds, bequests, charitable trusts, etc.)
  • Stewardship of major gifts, grant-writing, and procurement of sponsorships
  • Mature interpersonal style; ability to interact well with a diverse range of people
  • Manage and train a diverse group of people
  • Manage projects and relationships
  • Develop and implement marketing and strategic plans
  • Develop and deliver speeches to large and small groups
  • Work under the pressure of tight deadlines
  • Work early mornings and/or late evenings (e.g., events or donor briefings)
  • Make decisions about how to manage and organize one’s workload

Minimum Requirements:
Education and Experience:

  • 5+ years of progressively responsible experience managing the fundraising or programmatic activities in a non-profit or for-profit setting.
  • Bachelor’s Degree required; graduate degree or advanced designation strongly preferred.
  • Minimum of three years as a manager or supervisor of staff.
  • Proven experience managing program development, execution, and evaluation.
  • Proven experience with strategic initiatives.
  • Experience with the Microsoft Office Suite as well as the ability to comprehend the Foundation’s software package and experience with data management.
  • Experience in working with boards and committees in nonprofit organizations

Skills/Qualifications:

  • Demonstrable professional maturity is essential.
  • Entrepreneurial approach to organizational growth.
  • Demonstrated ability to manage many deadlines, projects, and relationships.
  • Exceptional abilities in oral communication, presentations, and persuasive writing.
  • Strong analytic and organizational skills
  • Ability to manage projects and workflow, using time and resources effectively.
  • Ability to motivate and manage a team (both volunteer and staff) to achieve high expectations.
  • Understands importance of and adheres to very high standards of service and integrity.
  • Able to exercise discretion with highly sensitive and confidential information.
  • A good sense of humor and a strong work ethic.

 

Compensation and Benefits
Compensation includes a competitive base salary and an excellent package of health, retirement and other benefits.

Working Conditions: Normal office conditions, including support for remote work access.

Application Process: Please email your cover letter, including salary requirement, and resume to kheard@southcoastcf.org. We will only consider applications that are submitted through email. Please name your documents as follows: LAST NAME – RESUME and LAST NAME – COVER LETTER.

Applications will be accepted on a rolling basis until the position is filled. No phone calls please.

The SouthCoast Community Foundation is committed to the principles and practices of equal employment opportunity and to compliance with all federal, state, and local laws concerning employment discrimination, including the Americans with Disabilities Act.

The SouthCoast Community Foundation strives to attract and develop a staff that possesses diverse backgrounds, life experiences, and perspectives and is committed to the principles of equal employment. To this end, the Community Foundation ensures equal opportunity to all employees and applicants regardless of race, color, age, gender, sexual orientation, religion, marital status, national origin or ancestry, citizenship, lawful alien status, physical, mental, and medical disability, veteran status, or liability for service in the United States Armed Forces.